Are
You Losing Business?
Let
International Voice HELP!
If you can’t get to all your calls, put your
caller in queue and send them back through your hunt sequence giving you time to
finish up an important call. We give the caller multiple options, hold for next
available representative, leave a voice message to be delivered immediately, or
listen to company information. (Address, office hours, web address, fax number,
specials etc.)
Benefits:
Ø
No
equipment to buy or install
Ø
No
contracts
Ø
Keep your
same numbers
Ø
Professionally Recorded Greetings
Ø
Answer all
calls – no busy signals or dead end voicemail. Stop your callers
from calling another business in phone book
Ø
Your company
will sound more professional
Ø
Provide
better customer service
Ø
If a message
is left the system will call your office to deliver the message
Main Greeting (Sample)
Thank you for calling the ABC Company. All of
our representatives are on the phone or assisting other customers. Please hold
for the next available representative. Your call will be answered in the order
it was received, or to better serve you please choose from the following
options. If you would like to leave a message that will be delivered
immediately, please press 1 now, for ABC company information press 9, otherwise
stay on the line and a representative will be right with you.
Loop
Return Greeting (Sent back through
your lines and still not answered)
We
apologize for the delay, we are experiencing a high call volume. If you would
like to continue to hold press one now. If you would like to leave a message to
be delivered immediately, please leave your message after the tone and a
representative will return your call immediately. Thank you.
After
Hours Greeting (Automatically changes
according to your office hours)
You have reached the ABC Company. After hours,
we are currently closed. Our store hours are 7:30am till 6:00pm Monday through
Saturday and we are closed on Sundays. Visit us online at WWW. abccompany.com,
stop by and see us at 1111 South 222 East in Salt Lake City Utah or please leave
a general message after the tone and a representative will return your call
during regular business hours.
Greeting
(Company Information)
Our store hours are 7:30am till 6:00pm Monday
through Saturday and we are closed on Sundays. Visit us online at WWW.
abccompany.com, or stop by and see us at 1111 South 2222 East in Salt Lake City
Utah.
